1. Information We Collect

We may collect personal information to provide you with a seamless and efficient service. This includes:

A. Personal Identifiable Information (PII)

• Name
• Email address
• Phone number
• Address

B. Non-Personal Information

• Browser type and version
• Device information
• IP address
• Pages visited on our website
• Time and date of access

2. How We Use Your Information

The information we collect is used for the following purposes:

• To provide and manage our repair services.
• To respond to your inquiries and requests.
• To improve our website and services based on user feedback.
• To communicate promotional offers or service updates, if you opt-in to receive them.
• To ensure a secure and personalized browsing experience.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our business, provided they adhere to strict confidentiality obligations.
• Legal Compliance: When required by law or to protect our legal rights.
• Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and gather analytics. Cookies are small text files stored on your device that help us understand how visitors interact with our site.

Types of Cookies We Use:

• Essential Cookies: Necessary for the basic functionality of the website.
• Performance Cookies: Help us improve website performance by tracking usage.
• Functional Cookies: Remember user preferences to provide a personalized experience.

You can manage or disable cookies through your browser settings; however, doing so may affect your experience on our website.

5. Data Security

We implement robust security measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encrypted data transmission using SSL (Secure Socket Layer).
• Regular security audits and updates.
• Restricted access to personal information.

Despite these efforts, no method of transmission or storage is entirely secure. Therefore, we cannot guarantee absolute security.

6. Your Rights

As a user, you have the right to:

• Access, update, or delete your personal information.
• Opt-out of receiving promotional communications.
• Request clarification on how your data is being used.

To exercise these rights, please contact us at electrocareguwahati@gmail.com.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites and encourage you to review their privacy policies.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that a child’s data has been provided to us, we will delete it promptly.

9. Changes to This Privacy Policy

Guwahati Electro Care reserves the right to update this Privacy Policy at any time. Any changes will be reflected on this page, and we encourage you to review it periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please reach out to us:

Email: electrocareguwahati@gmail.com
Phone: 8471993952
Address: Sankardev, Nagar Path, near DC guest house, Housing Colony, Swaraj Nagar, Ganeshguri, Guwahati, Assam 781006

Effective Date: 07/12/2024